General Manager
POSITION:
General Manager DEPARTMENT:
Administration REPORTS TO:
Regional Vice President FLSA STATUS:
Exempt Summary This individual will have responsibility for the overall management, promotion, and operation of the facilities, including purchasing, booking, marketing, finance, human resources, food and beverage, box office, advertising, security, production, maintenance, sponsorship, and private event sales.
Essential Duties and Responsibilities Provides for control of the day-to-day operations, assuring the coordination of plans, programs, and events.
Negotiates and provides final approval on all lease agreements with vendors, contracts and agreements with event organizers, hosts, managers, and agents.
Establishes and maintains effective working relationships with all pertinent parties to encourage continual and regular use of the facility.
Assures the coordination, implementation and administration of specific plans and programs prescribed by corporate directives, to include matters of training and development; quality assurance; energy efficiency; safety/emergency procedures, crowd control and crisis management procedures, or other areas as needed.
Develops and implements facility goals in accordance with the management contract, the Client's objectives, corporate policy, and good business practice.
Coordinates facility involvement with local CVB, as well as other appropriate destination marketing agencies.
Plans, organizes, coordinates, and directs all activities and personnel engaged in maintaining and operating the facility.
Assists and coordinates with the development of the annual operating calendar, activity schedules, and projections for attendance and/or revenue.
Directs the development, administration and execution of all financial and operating reports including capital expenses, operating revenue, expense budgets, etc.
Other duties as assigned.
Supervisory Responsibilities Manages subordinate Directors and Managers who supervise employees in the Finance, Marketing, Sales, Operations, Box Office, Human Resource, Food & Beverage, or other facility departments.
Is responsible for the overall direction, coordination, and evaluation of these units.
Carries out supervisory responsibilities in accordance with ASM Global's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.
QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience A Bachelor's Degree (BA) from a four-year accredited college or university with major course work in business or public administration or the equivalent combination of education and experience is required.
A well-established leader and professional with a minimum of 5-7 years of industry experience in a senior management level position within an Arena, Convention Center, or Stadium.
Skills and Abilities Excellent communication and interpersonal skills and organizational ability Ability to work with and maintain highly confidential information is required.
Ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative environment.
Demonstrated knowledge of the principles and practices used in the successful management of entertainment or convention facilities of a similar description.
Ability to anticipate problems and implement immediate corrective action.
Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the entertainment industry.
Considerable knowledge of event solicitation and presentation, public relations, advertising and media relations and event planning Considerable knowledge of safety regulations and other federal, state, or local laws and regulations Strong orientation towards hospitality/customer service for the meeting, convention, and entertainment industry Basic knowledge of facility operating standards, building maintenance, custodial, personnel and office management Effective supervisory skills.
Ability to deal effectively with human resource and personnel problems; to deal constructively with conflict; to motivate, provide counsel and execute applicable solutions.
NOTE:
The essential responsibilities of this position are described under the headings above.
They may be subject to change at any time due to reasonable accommodation or other reasons.
Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
VEVRAA Federal Contractor.
Recommended Skills Administration Communication Confidentiality Corrective And Preventive Action (Capa) Customer Service Energy Efficiency Estimated Salary: $20 to $28 per hour based on qualifications.
General Manager DEPARTMENT:
Administration REPORTS TO:
Regional Vice President FLSA STATUS:
Exempt Summary This individual will have responsibility for the overall management, promotion, and operation of the facilities, including purchasing, booking, marketing, finance, human resources, food and beverage, box office, advertising, security, production, maintenance, sponsorship, and private event sales.
Essential Duties and Responsibilities Provides for control of the day-to-day operations, assuring the coordination of plans, programs, and events.
Negotiates and provides final approval on all lease agreements with vendors, contracts and agreements with event organizers, hosts, managers, and agents.
Establishes and maintains effective working relationships with all pertinent parties to encourage continual and regular use of the facility.
Assures the coordination, implementation and administration of specific plans and programs prescribed by corporate directives, to include matters of training and development; quality assurance; energy efficiency; safety/emergency procedures, crowd control and crisis management procedures, or other areas as needed.
Develops and implements facility goals in accordance with the management contract, the Client's objectives, corporate policy, and good business practice.
Coordinates facility involvement with local CVB, as well as other appropriate destination marketing agencies.
Plans, organizes, coordinates, and directs all activities and personnel engaged in maintaining and operating the facility.
Assists and coordinates with the development of the annual operating calendar, activity schedules, and projections for attendance and/or revenue.
Directs the development, administration and execution of all financial and operating reports including capital expenses, operating revenue, expense budgets, etc.
Other duties as assigned.
Supervisory Responsibilities Manages subordinate Directors and Managers who supervise employees in the Finance, Marketing, Sales, Operations, Box Office, Human Resource, Food & Beverage, or other facility departments.
Is responsible for the overall direction, coordination, and evaluation of these units.
Carries out supervisory responsibilities in accordance with ASM Global's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.
QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience A Bachelor's Degree (BA) from a four-year accredited college or university with major course work in business or public administration or the equivalent combination of education and experience is required.
A well-established leader and professional with a minimum of 5-7 years of industry experience in a senior management level position within an Arena, Convention Center, or Stadium.
Skills and Abilities Excellent communication and interpersonal skills and organizational ability Ability to work with and maintain highly confidential information is required.
Ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative environment.
Demonstrated knowledge of the principles and practices used in the successful management of entertainment or convention facilities of a similar description.
Ability to anticipate problems and implement immediate corrective action.
Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the entertainment industry.
Considerable knowledge of event solicitation and presentation, public relations, advertising and media relations and event planning Considerable knowledge of safety regulations and other federal, state, or local laws and regulations Strong orientation towards hospitality/customer service for the meeting, convention, and entertainment industry Basic knowledge of facility operating standards, building maintenance, custodial, personnel and office management Effective supervisory skills.
Ability to deal effectively with human resource and personnel problems; to deal constructively with conflict; to motivate, provide counsel and execute applicable solutions.
NOTE:
The essential responsibilities of this position are described under the headings above.
They may be subject to change at any time due to reasonable accommodation or other reasons.
Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
VEVRAA Federal Contractor.
Recommended Skills Administration Communication Confidentiality Corrective And Preventive Action (Capa) Customer Service Energy Efficiency Estimated Salary: $20 to $28 per hour based on qualifications.
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