Advanced Medical Support Assistant
SummaryAlaska VA Medical Center is looking to fill Advanced Medical Support Assistant positions at their main campus.
The list generated from this announcement can be used up to 90 days to fill any additional vacancies that may arise.
Learn more about this agencyHelpOverview Accepting applications Open & closing dates 08/04/2023 to 08/24/2023 Salary $47,367 - $61,573 per year Pay scale & grade GS 6 Help Locationmany vacancies in the following location Anchorage, AK Remote job No Telework eligible Yes-as determined by the agency policy.
Travel Required Not required Relocation expenses reimbursed No Appointment type Permanent - Work schedule Full-time - Service Excepted Promotion potential None Job family (Series) 0679 Medical Support Assistance Supervisory status No Security clearance Not Required Drug test No Position sensitivity and risk Non-sensitive (NS)/Low Risk Trust determination process Suitability/Fitness Announcement number CBSV-12064680-23-MLB Control number 741475900HelpThis job is open to Internal to an agency Current federal employees of this agency.
The public U.
S.
Citizens, Nationals or those who owe allegiance to the U.
S.
VideosHelpDutiesAdvanced Medical Support Assistant provide administrative support to our clinical colleagues in the care of our Nation's Veterans.
Our mission is to provide efficient and effective healthcare services by promoting and enabling the delivery of timely, accurate, accessible health care.
VA is committed to cultivating a dedicated workforce of highly skilled employees who understand, believe in and take pride in VA's mission.
AMSAs are essential to the success of this mission and may be assigned to many areas of the medical center including but not limited to any of the following areas:
Business Office, Primary Care Service, Specialty Clinic, Health Administrative Services, Joint Venture, Compensation and Pension and any additional service that may have a need arise.
Duties will include but are not limited to Determining health care eligibility for Veteran patients.
Administrative processing of Veteran patients in enrollment, benefits, and registration.
Counseling Veteran patients regarding entitlement enrollment for health care benefits and other special programs.
Obtaining essential information and documentation from Veteran patients for enrollment activities.
Performing scheduling functions for Veteran patients including appointments, cancellations, and re-scheduling.
Facilitating communication between Veterans and other facility consult departments.
Support of inpatient units and wards with administrative duties during day, evening, night, and weekend shifts.
Processing and record keeping of inpatient medical records.
Manual and electronic data entry.
Collation of statistical information.
Entry of Physician orders and consult requests.
Prepares Veteran patient statistics.
Providing reception to incoming and outgoing customers and communication.
Utilizes Microsoft Office software to compile data and formulate reports Work Schedule:
Typical tour of duty is Monday-Friday 8am-4:
30pm Available shifts will be discussed during the interview process.
Telework:
Ad-Hoc is available with management approval.
Some positions could be considered for Telework after becoming fully successful in the position.
Telework is not considered virtual, you would need to reside/work in the area listed in this announcement.
This is not an entitlement or a guarantee and is solely at the discretion of management and is based upon the position itself as well as the person in the positions performance and suitability to work telework.
Virtual:
This is not a virtual position.
Relocation/Recruitment Incentives:
Not AuthorizedPermanent Change of Station (PCS):
Not AuthorizedFinancial Disclosure Report:
Not requiredHelpRequirementsConditions of Employment You must be a U.
S.
Citizen to apply for this job.
Selective Service Registration is required for males born after 12/31/1959.
Must be proficient in written and spoken English.
You may be required to serve a probationary period.
Subject to background/security investigation.
Selected applicants will be required to complete an online onboarding process.
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See Additional Information below for details.
QualificationsTo qualify for this position, applicants must meet all requirements by the closing date of this announcement.
Basic Requirements United States Citizenship:
Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
English Language Proficiency.
MSAs must be proficient in spoken and written English in accordance with VA Handbook 5005, part II, chapter 3, section A, paragraph 3j Specialized
Experience:
one year of specialized experience in an advanced or complex clinical setting utilizing numerous advanced patient care systems, scheduling appointments across multiple clinics and coordination of services among a diverse team of medical providers and clinics to include outside agencies, advanced knowledge of medical terminology, advanced knowledge of the technical health care processes, policy and procedures as it relates to coordination of care.
Candidates must demonstrate the KSAs below Ability to collaborate and communicate with a wide range of medical clinicians across multiple disciplines (e.
g.
medical doctors, nurse practitioners, physician assistants, psychologists, psychiatrists, social workers, clinical pharmacists, and nursing staff) to accomplish team goal setting to ensure medical care to patients is met.
Ability to independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations.
Ability to communicate tactfully and effectively, electronically, by phone, in person, and in writing, with internal and external customers.
This may include preparing reports in various formats and presenting data to various organizational levels, as well as resolving patient concerns.
Advanced knowledge of the technical health care process (including, but not limited to, scheduling across interdisciplinary coordinated care delivery and/or care in the community models and patient health care portals) as it relates to access to care.
Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care administrative functions to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc.
Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians.
References:
VA Handbook 5005/53, Part II, Appendix G45, Medical Support Assistant Qualification Standard, GS-679.
Published August 1, 2019The full performance level of this vacancy is GS 6Physical Requirements:
The work is mostly sedentary but may require periods of standing and walking.
There are not any physical requirements for the 0679 series.
EducationEducation is not used for substitution of experience at the GS 6 level.
Additional informationThis job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply.
The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
Pursuant to VHA Directive 1193.
01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.
e.
, medical, religious or pregnancy).
VHA HCPs do not include remote workers who only infrequently enter VHA locations.
If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date.
The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Read more Benefits HelpA career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.
WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Your application, resume, C.
V.
, and/or supporting documentation will be verified.
Please follow all instructions carefully.
Errors or omissions may affect consideration for employment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.
g.
, Peace Corps, AmeriCorps) and other organizations (e.
g.
, professional; philanthropic; religions; spiritual; community; student; social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.
g.
, on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members:
Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
Recommended Skills Administration Clinical Works Data Entry Health Administration Joint Ventures Medical Records Estimated Salary: $20 to $28 per hour based on qualifications.
The list generated from this announcement can be used up to 90 days to fill any additional vacancies that may arise.
Learn more about this agencyHelpOverview Accepting applications Open & closing dates 08/04/2023 to 08/24/2023 Salary $47,367 - $61,573 per year Pay scale & grade GS 6 Help Locationmany vacancies in the following location Anchorage, AK Remote job No Telework eligible Yes-as determined by the agency policy.
Travel Required Not required Relocation expenses reimbursed No Appointment type Permanent - Work schedule Full-time - Service Excepted Promotion potential None Job family (Series) 0679 Medical Support Assistance Supervisory status No Security clearance Not Required Drug test No Position sensitivity and risk Non-sensitive (NS)/Low Risk Trust determination process Suitability/Fitness Announcement number CBSV-12064680-23-MLB Control number 741475900HelpThis job is open to Internal to an agency Current federal employees of this agency.
The public U.
S.
Citizens, Nationals or those who owe allegiance to the U.
S.
VideosHelpDutiesAdvanced Medical Support Assistant provide administrative support to our clinical colleagues in the care of our Nation's Veterans.
Our mission is to provide efficient and effective healthcare services by promoting and enabling the delivery of timely, accurate, accessible health care.
VA is committed to cultivating a dedicated workforce of highly skilled employees who understand, believe in and take pride in VA's mission.
AMSAs are essential to the success of this mission and may be assigned to many areas of the medical center including but not limited to any of the following areas:
Business Office, Primary Care Service, Specialty Clinic, Health Administrative Services, Joint Venture, Compensation and Pension and any additional service that may have a need arise.
Duties will include but are not limited to Determining health care eligibility for Veteran patients.
Administrative processing of Veteran patients in enrollment, benefits, and registration.
Counseling Veteran patients regarding entitlement enrollment for health care benefits and other special programs.
Obtaining essential information and documentation from Veteran patients for enrollment activities.
Performing scheduling functions for Veteran patients including appointments, cancellations, and re-scheduling.
Facilitating communication between Veterans and other facility consult departments.
Support of inpatient units and wards with administrative duties during day, evening, night, and weekend shifts.
Processing and record keeping of inpatient medical records.
Manual and electronic data entry.
Collation of statistical information.
Entry of Physician orders and consult requests.
Prepares Veteran patient statistics.
Providing reception to incoming and outgoing customers and communication.
Utilizes Microsoft Office software to compile data and formulate reports Work Schedule:
Typical tour of duty is Monday-Friday 8am-4:
30pm Available shifts will be discussed during the interview process.
Telework:
Ad-Hoc is available with management approval.
Some positions could be considered for Telework after becoming fully successful in the position.
Telework is not considered virtual, you would need to reside/work in the area listed in this announcement.
This is not an entitlement or a guarantee and is solely at the discretion of management and is based upon the position itself as well as the person in the positions performance and suitability to work telework.
Virtual:
This is not a virtual position.
Relocation/Recruitment Incentives:
Not AuthorizedPermanent Change of Station (PCS):
Not AuthorizedFinancial Disclosure Report:
Not requiredHelpRequirementsConditions of Employment You must be a U.
S.
Citizen to apply for this job.
Selective Service Registration is required for males born after 12/31/1959.
Must be proficient in written and spoken English.
You may be required to serve a probationary period.
Subject to background/security investigation.
Selected applicants will be required to complete an online onboarding process.
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See Additional Information below for details.
QualificationsTo qualify for this position, applicants must meet all requirements by the closing date of this announcement.
Basic Requirements United States Citizenship:
Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
English Language Proficiency.
MSAs must be proficient in spoken and written English in accordance with VA Handbook 5005, part II, chapter 3, section A, paragraph 3j Specialized
Experience:
one year of specialized experience in an advanced or complex clinical setting utilizing numerous advanced patient care systems, scheduling appointments across multiple clinics and coordination of services among a diverse team of medical providers and clinics to include outside agencies, advanced knowledge of medical terminology, advanced knowledge of the technical health care processes, policy and procedures as it relates to coordination of care.
Candidates must demonstrate the KSAs below Ability to collaborate and communicate with a wide range of medical clinicians across multiple disciplines (e.
g.
medical doctors, nurse practitioners, physician assistants, psychologists, psychiatrists, social workers, clinical pharmacists, and nursing staff) to accomplish team goal setting to ensure medical care to patients is met.
Ability to independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations.
Ability to communicate tactfully and effectively, electronically, by phone, in person, and in writing, with internal and external customers.
This may include preparing reports in various formats and presenting data to various organizational levels, as well as resolving patient concerns.
Advanced knowledge of the technical health care process (including, but not limited to, scheduling across interdisciplinary coordinated care delivery and/or care in the community models and patient health care portals) as it relates to access to care.
Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care administrative functions to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc.
Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians.
References:
VA Handbook 5005/53, Part II, Appendix G45, Medical Support Assistant Qualification Standard, GS-679.
Published August 1, 2019The full performance level of this vacancy is GS 6Physical Requirements:
The work is mostly sedentary but may require periods of standing and walking.
There are not any physical requirements for the 0679 series.
EducationEducation is not used for substitution of experience at the GS 6 level.
Additional informationThis job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply.
The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
Pursuant to VHA Directive 1193.
01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.
e.
, medical, religious or pregnancy).
VHA HCPs do not include remote workers who only infrequently enter VHA locations.
If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date.
The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Read more Benefits HelpA career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.
WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Your application, resume, C.
V.
, and/or supporting documentation will be verified.
Please follow all instructions carefully.
Errors or omissions may affect consideration for employment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.
g.
, Peace Corps, AmeriCorps) and other organizations (e.
g.
, professional; philanthropic; religions; spiritual; community; student; social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.
g.
, on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members:
Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
Recommended Skills Administration Clinical Works Data Entry Health Administration Joint Ventures Medical Records Estimated Salary: $20 to $28 per hour based on qualifications.
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